भारत सरकार
GOVERNMENT OF INDIA
कृषि और किसान कल्याण मंत्रालय
MINISTRY OF AGRICULTURE AND FARMERS WELFARE
पशुपालन, डेयरी और मत्स्यपालन विभाग
DEPARTMENT OF ANIMAL HUSBANDRY, DAIRYING & FISHERIES

पशु संगरोध एवं प्रमाणीकरण सेवा
ANIMAL QUARANTINE & CERTIFICATION SERVICES

swachh bharat image
राष्ट्र सबसे पहले
NATION FIRST ALWAYS

भारत सरकार
GOVERNMENT OF INDIA
कृषि और किसान कल्याण मंत्रालय
MINISTRY OF AGRICULTURE AND FARMERS WELFARE
पशुपालन, डेयरी और मत्स्यपालन विभाग
DEPARTMENT OF ANIMAL HUSBANDRY,
DAIRYING & FISHERIES
logo image                 Citizens’ / Clients’ Charter

पशु संगरोध एवं प्रमाणीकरण सेवा
Animal Quarantine & Certification Service

Our Commitments to you

No. Our Services How we measure our performancein this area Our Service Standard

1.

Import

a. Livestock
* Advance NOC
* Provisional Clearance
* Final Clearance




* Decision regarding
Lacking in application and
documents, No clearance, Hold,
Quarantine, Testing, examination,
Deportation etc. (as the case may be)



* Decision on pending/
Resubmitted Document




b. Livestock product
* Quarantine Clearance Certificate




* Decision regarding
Lacking in application and documents,
No clearance, Hold, Testing, Inspection,
Deportation/Destruction etc.
(as the case may be)


* Decision on pending/
resubmitted document



Time taken from the date of Registration
of fully completed application form in all
respects along with required documents.
(including online)




Time Taken to deliver the written
Decision on the registered application
form/BE/letter/on line.br>





Time taken from the date of
resubmission of pending documents
along with copy of registered application.



Time taken from the date of
Registration of fully completed
application form in all respects
along with required documents.


Time Taken to deliver the written
Decision on the registered application
form/BE/letter/on line.




Time taken from the date of
resubmission of pending documents along
with copy of registered application.



1-2 days
1-2 days
1-2 days
(for animals under Quarantine
observation-depend on the
Quarantine period and outcome)


1-2 days
(applicant must ask for receipt
of application form/BE/letter
with written decision)




1-2 days
(applicant must ask for receipt of
application form/BE/letter with written
decision if clearance not granted)


1-2 days





1-2 days
(applicant must ask for receipt
of application form/BE/letter
with written decision)



1-2 days
(applicant must ask for receipt of
application form/BE/letter with written
decision if clearance not granted)


2.

Export

a. Livestock
* Quarantine clearance/Health certificate



* Decision regarding
Lacking in application and documents,
No clearance, Hold, Quarantine, examination,
testing etc. (as the case may be)

Decision on pending/
Resubmitted Document



b. Livestock product
* Quarantine Clearance/Health
/Sanitary Certificate


* Decision regarding
Lacking in application and documents,
No clearance, Hold, inspection,
testing etc. (as the case may be)

* Decision on pending/
resubmitted document



Time taken from the date of Registration
of fully completed application form in all
respects along with required documents.


Time Taken to deliver the written
Decision on the registered application
form/BE/letter/on line.


Time taken from the date of resubmission
of pending documents along with
copy of registered application


Time taken from the date of
Registration of fully completed
application form in all respects
along with required documents.

Time Taken to deliver the written
Decision on the registered application
form/BE/letter/on line.


Time taken from the date of
resubmission of pending documents along
with copy of registered application.



1-2 days
(for animals under Quarantine
observation-depend on the Quarantine
period and outcome)

1-2 days
(applicant must ask for receipt of application
form/BE/letter with written decision)


1-2 days
(applicant must ask for receipt of
application form/BE/letter with written
decision if clearance not granted)

1-2 days




1-2 days
(applicant must ask for receipt
of application form/BE/letter
with written decision)

1-2 days
(applicant must ask for receipt of
application form/BE/letter with written
decision if clearance not granted)

Note: *Time taken for all our services is subject to time/sequence of submission of application and availability of signing authority. (All decisions same day if signing authority is available)
           • On line decisions given wherever applicable.


Important website and mail :
www.dahd.nic.in - (trade) – for import procedure, health guidelines/rules.
Email: trade.ahd@nic.in - application for Sanitary Import (Permit SIP).
What you should do if we do not meet the promised standards of service and if there is any grievance, feed back?
Contact: Concern Regional Officer/Quarantine Officer Visiting Hours: 10.00 AM to 5.00 PM (all working days-subject to availability)